These days, an AI often answers the phone. Some of them can move your money.
Listen. A customer asks to send fifteen dollars.
A real recording from our tests. Press play.
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What goes wrong
The AI does whatever it hears. And phone lines are noisy.
The same request, from a clear line down to a bad one. Play each one.
a clear lineheard: fifteen ✓
some staticheard: fifteen ✓
a bad connectionheard: fifty → sends $50
On a bad line, fifteen became fifty. The customer never said fifty.
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The part that should save you
There is a safety check. It approves the mistake.
what the customer really saidfifteen
what the AI heardfifty
The check can only compare the AI's amount to the AI's amount. It never hears the real call.
fifty matches fifty. approved.$50 sent
The check worked exactly as built. It just never heard the real fifteen.
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Why this is the scary part
You can still hear fifteen. The machine couldn't.
Play the bad-line clip once more.
You can tell it is fifteen. A person listening to this call could too.But the money is already gone, and no one is going to replay the call.The mistake is invisible to the very people meant to catch it.
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It is not a one-off
Different words break in different ways.
thirty becomes$30,000the callernow the line skips for a split secondThe skip swallowed the word. A person would say "sorry, say that again?" The AI did not notice it missed anything, and wrote $30,000.
"don't" becomes"do"the caller says noon a bad lineThe customer said "Don't do that." The line turned it into "Let's do that." The AI heard a yes that was never said.
Thursday becomesTuesdaythe calleron an ordinary lineA different job: cancelling a flight. "Thursday" became "Tuesday," on a normal line. The wrong flight gets cancelled.
Every time, the AI acts on words it never actually heard.
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What we built
We catch these before they cost anyone money.
HEARSAY listens the way a bad phone line would, thousands of times over, and finds the exact words an AI mishears.Then it gives an honest label: safe on a good line, risky on a noisy one, and it never claims to have tested something it hasn't.On a very bad line, we saw the wrong amount go through about one call in four. Smarter AI helps, but even the best still gets fooled.
The simplest fix worked: have the AI repeat the number back and wait for a yes. In our tests, that stopped the wrong transfers.
Real recordings. Real results. Nothing here is staged.